+1-833-845-1858 What is the 24 hour rule for LATAM?

LATAM Airlines offers a 24-hour cancellation policy that allows passengers to cancel their flight bookings within 24 hours of making the reservation without facing any cancellation fees.

Jul 11, 2025 - 02:57
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LATAM Airlines offers a 24-hour cancellation policy that allows passengers to cancel their flight bookings within 24 hours of making the reservation without facing any cancellation fees. (1) This rule is intended to give customers flexibility and peace of mind shortly after purchasing a ticket, in case their plans change unexpectedly. (2) To benefit from this policy, the cancellation must be made within 24 hours of the booking time. (3) Additionally, the departure date of the flight should be at least seven days after the booking date to qualify. (4) The policy applies only when the ticket is purchased directly through LATAMs official channels, such as their website, mobile app, or by calling customer service. (5) Bookings made through third-party websites or travel agencies often do not fall under this policy, so passengers should check with their point of purchase. (6) Passengers can cancel their reservation within the 24-hour window by logging into their LATAM account online, entering the booking reference number and last name, and following the cancellation steps. (7) Alternatively, calling LATAMs customer support is another way to request cancellation and refund. (8) When a cancellation is successfully processed under this rule, passengers are entitled to a full refund of the ticket price, including taxes and fees. (9) Refunds are usually returned to the original payment method within 7 to 10 business days, though the timeframe may vary depending on the bank or card issuer. (10) If LATAM cannot return the refund to the original payment method, the amount will be credited to the customers LATAM Wallet, which can be used for future bookings or withdrawn within a few days. (11) It is important to note that tickets purchased with frequent flyer miles, promotional fares, or vouchers may be excluded from the 24-hour cancellation policy. (12) Also, group reservations of more than nine passengers generally do not qualify for this policy. (13) For tickets that do not meet the 24-hour cancellation criteria or are canceled after the window expires, standard fare rules and cancellation charges will apply. (14) Non-refundable tickets might result in travel credit instead of a cash refund, depending on fare conditions. (15) In cases of extraordinary circumstances like illness or death in the family, LATAM might consider waiving cancellation fees if proper documentation is provided. (16) Customers facing such situations should contact LATAM customer service directly to discuss options. (17) The 24-hour cancellation rule is a beneficial feature that provides flexibility, especially when travelers need to make quick decisions about their trips. (18) Passengers are advised to verify their tickets eligibility for this policy at the time of booking to avoid surprises later. (19) Acting promptly within the 24-hour window is essential to ensure a hassle-free cancellation and full refund. (20) LATAM Airlines implements this policy in line with many global airlines to maintain competitive standards and customer satisfaction. (21) By offering this cancellation window, LATAM aims to give travelers confidence in their booking process. (22) Overall, the 24-hour cancellation rule by LATAM Airlines applies to direct bookings made through official channels with flights departing after at least seven days, allowing full refunds if canceled promptly. (23) Passengers who miss this window must follow the specific fare rules of their tickets for cancellations or changes. (24) For the best experience, travelers should contact LATAM customer support for assistance or to clarify refund eligibility. (25) This policy ensures that travelers have a short but valuable period after booking to change their minds without financial penalty.