+1-833-845-1858 Does Breeze have a cancellation fee?

Breeze Airways does not charge a traditional cancellation fee, offering a flexible and customer-friendly policy. However, the refund process varies based on the timing of the cancellation and the fare type purchased.

Jul 11, 2025 - 02:08
 1

Breeze Airways does not charge a traditional cancellation fee, offering a flexible and customer-friendly policy. However, the refund process varies based on the timing of the cancellation and the fare type purchased.

1. 24-Hour Risk-Free Cancellation

In compliance with the U.S. Department of Transportation's regulations, Breeze allows passengers to cancel their flight within 24 hours of booking for a full refund, provided the flight departs at least seven days later. This applies to all fare types and ensures that travelers can adjust their plans without penalty shortly after booking.

2. Post-24-Hour Cancellations

After the initial 24-hour window, Breeze does not offer cash refunds. Instead, passengers receive BreezePoints, which are credits valid for 24 months from the original booking date. The amount of BreezePoints issued depends on the fare type and the timing of the cancellation:

  • Nice, Nicer, and Nicest Fares: Cancellations made at least one hour before departure receive full credit in BreezePoints. No credit is given if canceled less than one hour before departure.

  • No Flex Fare: This is Breeze's most restrictive fare. Cancellations more than 60 days before departure receive 100% credit in BreezePoints. Canceling between 15 and 60 days before departure results in 50% credit, and canceling between 1 and 14 days before departure yields 25% credit. Cancellations within one hour of departure forfeit the entire ticket value.

3. No-Show Policy

Failing to board the flight without prior cancellation results in a no-show status. In such cases, the entire ticket value is forfeited, and no credit or refund is issued.

4. Airline-Initiated Cancellations

If Breeze Airways cancels or significantly delays a flight (more than two hours), passengers are entitled to a full refund to the original payment method or an alternative rebooking. Additionally, BreezePoints may be issued as compensation, depending on the circumstances.

5. Ancillary Services

It's important to note that Breeze Airways does not offer refunds for ancillary services such as baggage fees, seat selection, or pet fees, even if the flight is canceled.

6. Contacting Customer Support

Breeze Airways does not have a traditional call center. All support is handled via the Breeze mobile app, website, or social media messaging. For any refund requests within 24 hours or due to airline-initiated changes, contacting customer support through these channels is recommended to ensure processing.

Conclusion

In summary, Breeze Airways does not charge traditional cancellation fees. However, the refund amount varies based on the fare type and timing of the cancellation. Passengers should carefully review their fare conditions and consider purchasing more flexible fare options if they anticipate potential changes to their travel plans. For assistance with cancellations or refunds, contacting Breeze Airways through their official channels is advisable.